Privacy & Conditions

Privacy Policy for BAST

Effective Date: 04/9/2024
At BAST, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our website or services.

1. Data Security

1.1 Definition of Personal Data: Personal data refers to any information that relates to a living individual who can be identified, either directly or indirectly, from that data or in conjunction with other information that may be available.

1.2 Access Restrictions: BAST restricts access to sensitive and confidential data to prevent loss or compromise, ensuring the protection of our customers and our brand's reputation.

1.3 Data Security Policy (DSP): This policy applies to all customer data deemed sensitive by BAST, covering every server, database, and system that processes such data, including devices used for work-related activities and third-party contractors.

1.4 Employee Access: Only employees and contracted third parties who need access to perform their duties, fulfill orders, or deliver products will have access to personal data.

1.5 User Accountability: Each user is assigned a unique user ID and is accountable for actions taken under that ID.

1.6 Access Records: Records of user access are maintained and may be utilized in investigations related to security incidents.

1.7 Third-Party Contractors: BAST may employ third-party contractors to assist in providing services. These parties will have access to your personal information solely to perform their assigned tasks and are required to maintain confidentiality.

1.8 Payment Information Security: All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

2. Intellectual Property Disclaimer

2.1 Ownership: All rights to the content and services provided by BAST, including products, designs, trademarks, and copyrights, are owned by BAST.

2.2 Content Rights: BAST owns or has rights to use all content present on our website and products.

2.3 Policy Updates: We may periodically update our Privacy Policy and Terms & Conditions. Customers are encouraged to review these sections regularly to stay informed of any changes. Modifications will take effect on the day they are posted.

3. Cookie Preferences

You can manage your cookie preferences through your browser settings. Your browser’s help function will guide you in adjusting these settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Data Privacy Rights

You have the right to object to our processing of your data for promotional purposes at any time. To opt-out, please visit your BAST account to update your marketing preferences or click "unsubscribe" in our communications. Note that you will continue to receive emails related to your orders and updates to our policies.

If you wish to delete all your personal data, please contact us at privacy@BAST.com.

Contact Us

For any inquiries regarding this Privacy Policy, please reach out to us at:
privacy@bast-eg.com


T&C

1. Acceptance of Terms
1.1 These terms and conditions govern your use of the BAST website.
1.2 By accessing our website, you agree to these terms in full. If you do not agree with any part of these terms, you must not use our website.
1.3 If you register on our website, submit material, or use our services, you will be asked to explicitly agree to these terms.
1.4 You must be at least 18 years old to use our website. By using our website or agreeing to these terms, you confirm that you are at least 18 years of age.
1.5 Our website uses cookies. By using our site or agreeing to these terms, you consent to our use of cookies in accordance with our [Privacy and Cookies Policy].

2. Online Sales and Returns
2.1 Please inspect your purchased handbag upon delivery or at our store. If you notice any issues, contact BAST immediately upon receiving the bag for assistance. Otherwise, we cannot guarantee a refund or exchange for the item. We do offer repair services for bags if needed.
2.2 For returns or exchanges, you have a two-week window from the purchase date, provided the item is in its original condition.

3. Payment Information
3.1 Egypt is our country of domicile.
3.2 When making a payment for our products or services through our website, your payment details will be transmitted directly to our payment provider via a secure connection.
3.3 We accept online payments using Visa and MasterCard credit/debit cards in EGP (or other agreed currencies).
3.4 Multiple transactions may result in multiple charges on your cardholder’s monthly statement.

4. Legal Matters
4.1 Any dispute or claim arising from or related to this website shall be governed by and construed in accordance with the laws of Egypt.
4.2 BAST will not provide services or products to countries that are subject to sanctions by the Office of Foreign Assets Control (OFAC) in accordance with Egyptian law.